Service status This week

Your week with Diversicom,
all in one place.

What we fixed, what we are still testing, and what comes next, office by office. Updated every Friday, with the numbers pulled straight from your tickets.

See what was fixed Terminal server scorecard

This week Live

Terminal servers

Stability, server by server.

The number that matters most to your offices: unplanned restarts in the last 30 days, and how long each server has run clean since its last one.

Clean dayUnplanned restartFix applied

The rollout

Every office onto a terminal server, one at a time.

Office pulse

How each office is doing right now.

Tap an office to see what is open, what is being tested, and what closed this week. The temperature is set by open work and incidents in the last 14 days.

Calm Watching Active work

Patterns

What keeps coming back, and the trend.

The last ten weeks of your tickets, grouped by what they were actually about, plus how fast things got fixed week by week.

First response, week by week

Median first response, minutes

Recurring themes

Across offices

Problems that touched more than one office.

Fixed this week

Done, and staying done.

Each item names the office, the person who did the work, and the date it landed.

In testing

Not closed until it stays fixed.

Things we have a plan for but are still proving out. Each one has an owner and a date we check it.

Up next

What we are working toward.

Your team

Who is on OMFS, and what each person owns.

Every OMFS ticket has a named owner. Nothing sits in a queue waiting for someone to notice it.

Behind the scenes

What runs every day so you never have to think about it.

Your list

What you asked for, and what happened to it.