Service status This week

Your week with Diversicom,
all in one place.

What we fixed, what we are still testing, and what comes next, office by office. Updated every Friday, with the numbers pulled straight from your tickets.

See what was fixed Terminal server scorecard
This week Live

Terminal servers

Stability, server by server.

The number that matters most to your offices: unplanned restarts in the last 30 days, and how long each server has run clean since its last one.

Clean dayUnplanned restartFix applied

Office pulse

How each office is doing right now.

Tap an office to see what is open, what is being tested, and what closed this week. The temperature is set by open work and incidents in the last 14 days.

Calm Watching Active work

Patterns

What keeps coming back, and the trend.

The last ten weeks of your tickets, grouped by what they were actually about, plus how fast things got fixed week by week.

First response, week by week
Median first response, minutes
Recurring themes

    Across offices

    Problems that touched more than one office.

    Fixed this week

    Done, and staying done.

    Each item names the office, the person who did the work, and the date it landed.

    In testing

    Not closed until it stays fixed.

    Things we have a plan for but are still proving out. Each one has an owner and a date we check it.

    Up next

    What we are working toward.

    Your team

    Who is on OMFS, and what each person owns.

    Every OMFS ticket has a named owner. Nothing sits in a queue waiting for someone to notice it.

    Your list

    Anything we are missing? Add it here.

    This is a living list. Anything you add lands with Josh the same day and shows up on next week's page with an owner and a date.

    Or email joshua@diversicomcorp.com any time.
    Added. Thank you. It will be on next week's page with an owner and a date.